Emergency Roadside Service
Car stranded on the highway? In your driveway? No matter which road you find yourself on, our friendly Emergency Roadside Service is ready to help. By adding this inexpensive coverage to your auto policy, a single call is all it takes to get you back on the road and back to pursuing your dreams.
Narrator: Emergency Roadside Service is like having a friend you call when you're stranded on the road or in your own driveway. Adding this coverage to your auto policy gives you peace of mind 24/7 when your vehicle hits a bump in the road.
On screen: Emergency Roadside Service
Service and support when you need it.
Narrator: Simply call 1-800-MYAMFAM, and your roadside assistance plan will help pay for the service and support when your car can’t make it to a repair shop.
On screen: 1-800-MYAMFAM
Narrator: Rely on us for easy towing, battery charging, and delivery of fuel, a new tire and more!
On screen:
- Towing
- Battery
- Fuel
- Tire servicing
- Locked out
- Repairs
Narrator: If you’d like to learn more about Emergency Roadside Service, or other car coverage options, your American Family agent will be happy to tell you more.
On screen: American Family Insurance
Get a quote at AmFam.com
Request Car Roadside Assistance Now
Do you need roadside assistance right now? Easily request the help you need through the MyAmFam app, online with My Account or give us a call anytime at 1-800-MYAMFAM (692-6326) for assistance.
What is included with emergency roadside assistance coverage?*
American Family Roadside Insurance Services help pay for service and support when your car can’t make it to a repair shop. It includes:
Easy Towing
If your vehicle isn’t running or is stuck on a road or in a parking area, roadside assistance will pay to have it towed to the nearest shop or garage so it can get the repairs it needs.
Battery Jump
Dead battery? We’ll send someone out to give it a jump and get you back on the road.
Tire Servicing
If you need a patch or tire change, our coverage will send a service person to help get you back on the road safely. This service doesn’t include the cost of the patch or tire, just the labor.
Gas and Oil Delivery
Out of fuel? We’ll bring the gas to your car, so you can get to where you are going. This service doesn’t include the cost of the gas.
Dependable Locksmiths
Locked your keys inside your car? We’ve all been there! Emergency Roadside Service pays to send a locksmith to lend a hand. This service will get you into your car, but doesn’t include the cost of replacing your locks or keys if that’s necessary.
Roadside Repairs
We will reimburse you up to one hour of mechanical labor at the breakdown location to get your vehicle up and running again or if this service is not available for your location, we’ll send a tow truck.
Download the MyAmFam App for On-the-Go Auto Insurance
When you download the MyAmFam app, you’ll have quick and easy access to all of your insurance information no matter where you are. Whether you’re looking for roadside service or ready to file a claim, we’re at your fingertips 24/7 to help you with your coverage needs and questions.
What can the MyAmFam app help you with? Take a look:
- Roadside assistance
- Filing a claim
- Finding auto and glass repair shops
- Finding an agent
- Accessing proof of insurance cards
- Viewing your policy information
- Managing payments
Simple Billing for 24 Hour Roadside Service Coverage
Emergency Roadside Service uses “Sign and Drive” direct billing. No need to worry about upfront payments or reimbursement hassles! Learn more about American Family Insurance’s payment options for how you can get started today.
Get Car Insurance with Roadside Assistance
Curious about obtaining car insurance with roadside assistance? Connect with your American Family Insurance agent to discuss adding this coverage to your auto insurance.
*This information represents only a brief description of coverages, is not part of your policy, and is not a promise or guarantee of coverage. If there is any conflict between this information and your policy, the provisions of the policy will prevail. Insurance policy terms and conditions may apply. Exclusions may apply to policies, endorsements, or riders. Coverage may vary by state and may be subject to change. Some products are not available in every state. Please read your policy and contact your agent for assistance.