My team is here to serve. Our unique backgrounds, training and experience have prepared us well to help meet your insurance needs. Additionally, as residents of your community, we understand how important it is to be there for you - our trusted friends and neighbors. Together, we're building strong partnerships that help everyone succeed.

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Ashley Ransford

Customer Loyalty Specialist
Ashley started her career with the Phil Griffin Agency in 2012. She is married to Cory and they have 2 daughters and 1 son. During the summer months they spend a lot of their free time traveling to either horse and lamb shows, but when they are not traveling to a show you can always catch them at the ball fields either practicing or watching games.

Christina Rainey

Sales Specialist - Personal Lines
Chrissy and her son, Wade, live in Tracy. She is no stranger to the industry, working in several insurance roles since 2010. Chrissy lost her husband in an accident in 2020, making her passion to speak about life insurance even greater. Chrissy holds licenses in auto, home, and life. She enjoys spending time with her friends, seeking joy, and fishing with her son.

Emma Ratliff

Sales Unit Manager
Emma started with American Family Insurance in 2018. She oversees all marketing and social media for the office. She lives in Oskaloosa with her husband, Levi and their 2 sons. They remodel houses to rent and enjoy being landlords. In their free time, they love being outdoors, taking Jeep rides, and spending time with family and friends.
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Kaylee Haugen

Non-Licensed Staff